When I try to login I get a message "Username and/or password was incorrect.", and when I try to resend my password I get a message "Entered account information is invalid". What do I do?
In this case you will need assistance from Star Vault Support. Send in a ticket at the support section and include your full account information - username, full name, email, birthdate, adress, etc - including which payment method you used to purchase the account. If we can verify that you are the rightful owner of this account, we will assist you.